RG
Reinart G
1 reviews | Active since Jul 2021
11 Aug 2021, 15:54
Sanlam Benefits, without the Benefit
Having a Sanlam benefit fund, without the benefit. Have been struggling with Sanlam for more than a month. Even after submitting an urgent and special request, still no progress has been made in regards to my withdrawal from Sanlam. Having medical bills to cover, and having told Sanlam that it is urgent. Still no solution
Helpful (0)
Replies (3)0
Replies (3)
Sanlam's replyOfficial
11 Aug 2021, 15:56Dear Reinart
We acknowledge receipt of your complaint. Your complaint was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint. Your complaint was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
Sanlam's reply11 Aug 2021, 15:56
Official
Dear Reinart
We acknowledge receipt of your complaint. Your complaint was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint. Your complaint was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
RG
Reinart G's updateReviewer Update
11 Aug 2021, 16:22Only properly working Sanlam function, the automated/automatic mail, and now Hello peter replies. Only the eye blind to have a foot to stand on when Someone says that Sanlam has not made any contact at all.
The relevant party should be mentioned and at least contact details should be made available.
And the relevant party should be Someone with the full capacity/rank to deal with, and resolve matters at hand.
Getting phoned by another Consultant is not the further investigation required.
The relevant party should be mentioned and at least contact details should be made available.
And the relevant party should be Someone with the full capacity/rank to deal with, and resolve matters at hand.
Getting phoned by another Consultant is not the further investigation required.
RG
Reinart G's update11 Aug 2021, 16:22
Reviewer Update
Only properly working Sanlam function, the automated/automatic mail, and now Hello peter replies. Only the eye blind to have a foot to stand on when Someone says that Sanlam has not made any contact at all.
The relevant party should be mentioned and at least contact details should be made available.
And the relevant party should be Someone with the full capacity/rank to deal with, and resolve matters at hand.
Getting phoned by another Consultant is not the further investigation required.
The relevant party should be mentioned and at least contact details should be made available.
And the relevant party should be Someone with the full capacity/rank to deal with, and resolve matters at hand.
Getting phoned by another Consultant is not the further investigation required.
Sanlam's replyOfficial
11 Aug 2021, 16:44Dear Reinart
Please accept our apology for the service received. Please also allow us time to investigate and we will provide you with further feedback.
Regards,
Sanlam Client Relations
Please accept our apology for the service received. Please also allow us time to investigate and we will provide you with further feedback.
Regards,
Sanlam Client Relations
Sanlam's reply11 Aug 2021, 16:44
Official
Dear Reinart
Please accept our apology for the service received. Please also allow us time to investigate and we will provide you with further feedback.
Regards,
Sanlam Client Relations
Please accept our apology for the service received. Please also allow us time to investigate and we will provide you with further feedback.
Regards,
Sanlam Client Relations