SH
SONJA H

1 reviews | Active since Nov 2019

04 Jun 2024, 10:57

Sanlam Bad Service , No feedback

I am sad to say that Sanlam is the worst financial institution in South Africa. The call center keeps me on the phone for long periods at a time just to cut the call. This is a monthly struggle .... If you are lucky to get hold to someone I won't recommend Sanlam as I feel that my investments and premiums are not safe

0
Replies (2)
Sanlam
Sanlam's reply04 Jun 2024, 11:03
Official
Good day Sonja  
 
 We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Life.
 
 Regards
 Sanlam Client Care 
Sanlam
Sanlam's reply04 Jun 2024, 13:49
Official
This is to confirm that you have been contacted and is being assisted.

 Regards
 Sanlam Client Care