MA
Margo A

1 reviews | Active since Apr 2024

25 Sept 2024, 20:39

Sanlam bad service

I’ve been trying to get in contact with an assistant since the beginning of the month, i’ve been buying airtime everyday and all they do is put a person through to someone that never answers. can you please assist with calling me.

0
Replies (4)
Sanlam
Sanlam's reply25 Sept 2024, 21:08
Official
Good day Margo
 
We are sorry to learn of your service experience.
 
We will be sending you a Private reply (here on Hellopeter).
 
Regards
Sanlam Client Care
Sanlam
Sanlam's reply26 Sept 2024, 11:37
Official
Thank you, Margo.

We have escalated the matter for assistance.

Sanlam Corporate will call you.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply27 Sept 2024, 12:49
Official
Hello Margo

We have received feedback that Sanlam Corporate has contacted you.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply29 Sept 2024, 10:28
Official
Hello Margo

Thank you for reaching out to us again. 

Yes, you can provide us with a different number, and we will relay the information to the responsible department to look into the matter and contact you.

Regards
Sanlam Client Care