SB
Steven B
1 reviews | Active since Jan 2020
14 Dec 2023, 14:03
Sanlam bad service
I have spoken 4 times to the call center wanting to change my investment fund. Each time I'm promised a consultant will contact me and non does. Really bad service. Considering just stopping the payments and switching the funds to another company. One does not expect such poor service from such a large company.
Helpful (0)
Replies (2)0
Replies (2)
Sanlam's replyOfficial
14 Dec 2023, 14:15Good day Steven
We are sorry to hear of your poor client service experience. We have escalated your complaint to the relevant department.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have escalated your complaint to the relevant department.
Regards
Sanlam Client Care
Sanlam's reply14 Dec 2023, 14:15
Official
Good day Steven
We are sorry to hear of your poor client service experience. We have escalated your complaint to the relevant department.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have escalated your complaint to the relevant department.
Regards
Sanlam Client Care
Sanlam's replyOfficial
28 Dec 2023, 10:13Good morning Steven
We have received feedback that you are being assisted.
Regards
Sanlam Client Care
We have received feedback that you are being assisted.
Regards
Sanlam Client Care
Sanlam's reply28 Dec 2023, 10:13
Official
Good morning Steven
We have received feedback that you are being assisted.
Regards
Sanlam Client Care
We have received feedback that you are being assisted.
Regards
Sanlam Client Care