CR
Christa R

1 reviews | Active since Sept 2015

11 Dec 2023, 12:08

Sanlam - Bad Service

Good day,

I have been waiting 70 working days for a claim from Sanlam Living Benefits to pay out. All the doctors note's, the MRI scans, everthing was well within the pla for payout. My premiums are all paid up to date...they sure does not waste time taking my money, but when I have a claim, they don't pay, nor do the even reply on my emails...

0
Replies (3)
Sanlam
Sanlam's reply11 Dec 2023, 12:32
Official
Good afternoon Christa

We apologise for your claims experience and have requested urgent assistance from the responsible department.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply12 Dec 2023, 09:04
Official
Good morning Christa

We have received feedback that you were contacted.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply06 May 2024, 11:50
Official
Good morning Christa

We have sent you a Private reply.

Regards
Sanlam Client Care