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Puleng M

1 reviews | Active since Oct 2014

31 Mar 2020, 20:03

Sanlam bad service again and all the time.

I am yet again querying about the same thing. Seems like I have to complain about this *********** company every month. I am tired of explaining the same damn thing every month and all I will get in return is an apology that won't even fix my problem in the long run. I am yet again querying about my son's school transport payout. My son's name is Tumelo Karabo Mutla. My contact number is ***. Someone does not know their job in this company and I'm now starting to be really annoyed of this

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Replies (2)
Sanlam
Sanlam's reply31 Mar 2020, 20:09
Official
Dear Puleng

We are sorry to hear about your experience and will refer your complaint to the relevant department for investigation. 

Kind regards 
Sanlam Client Relations 
Sanlam
Sanlam's reply02 Apr 2020, 15:57
Official
Dear Puleng
 We sincerely apologise for the service experience received. Due to the protection of your personal information, Our consultant has made contact with you  to discuss the progress of your payment. Please feel free to contact the consultant directly should you have any further enquiries. 
Kind regards,
Sanlam Client Relations