kK
kathyj K
1 reviews | Active since Sept 2016
10 Feb 2022, 11:15
Sanlam bad service.
I have been contacting since Monday. That's the problem with insurance companies. I would hate to see what happens when one dies. They promise the world but under deliver on their service.
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Replies (2)
Sanlam's replyOfficial
10 Feb 2022, 11:21Dear Kathleen
We are sorry to hear that you could not get hold of anyone at Sanlam. Please accept our apology for the service received. Your matter was escalated to the relevant department for further investigation.
Regards
Sanlam Client Relations
We are sorry to hear that you could not get hold of anyone at Sanlam. Please accept our apology for the service received. Your matter was escalated to the relevant department for further investigation.
Regards
Sanlam Client Relations
Sanlam's reply10 Feb 2022, 11:21
Official
Dear Kathleen
We are sorry to hear that you could not get hold of anyone at Sanlam. Please accept our apology for the service received. Your matter was escalated to the relevant department for further investigation.
Regards
Sanlam Client Relations
We are sorry to hear that you could not get hold of anyone at Sanlam. Please accept our apology for the service received. Your matter was escalated to the relevant department for further investigation.
Regards
Sanlam Client Relations
Sanlam's replyOfficial
16 Feb 2022, 08:57Good day Kathleen
We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant.
We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant.
Regards
Sanlam Client Relations
Sanlam's reply16 Feb 2022, 08:57
Official
Good day Kathleen
We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant.
We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant.
Regards
Sanlam Client Relations