pT
pierre T

1 reviews | Active since Jan 2014

15 Jul 2016, 10:40

Sanlam Bad Service

<p>My broker passed away end of 2015. After numerous calls to Sanlam to assign me a new broker they just couldn't care lesss. It is Sanlam's duty to notify me of his passing and to assign a new broker. So now I'm trying to sort it out myself but to no avail. </p>

0
Replies (2)
Sanlam
Sanlam's reply15 Jul 2016, 11:05
Official

Dear pierredutoit21

We acknowledge receipt of your complaint and apologise for the service you've experienced. We will investigate the matter and provide you with feedback.

Regards

Client Relations

Sanlam
Sanlam's reply18 Jul 2016, 11:16
Official

Dear Pierredutoit21

We have been informed that Mr Jacques van Heerden made contact with you. He has been appointed as your new financial advisor.

Trust you are satisfied with the outcome.

Regards

Client Relations