HG
Hans G

1 reviews | Active since Jul 2014

20 Mar 2025, 23:22

Sanlam

Sanlam is ****** it does not see Afrikaans as a language of South Africa. I was phoned by them today and spoke Afrikaans. But the woman said she does not understand then I said they must get someone that cam speak Afrikaans to phone me she just said ok and hung up. I want to find out who my broker is but as an Afrikaner I have the right to be addressed in my own language.

0
Replies (2)
Sanlam
Sanlam's reply21 Mar 2025, 11:21
Official
Good day Hans

We apologise for your service experience and have requested the responsible department to look into the matter and contact you on Monday.
 
Regards
Sanlam Client Care 
Sanlam
Sanlam's reply24 Mar 2025, 13:04
Official
Good day Hans

This is to confirm that you have been contacted.
 
Regards
Sanlam Client Care