Sanlam are a **** a ***** to say the list and cannot seem to know how to solve any thing out

I wrote a review a week ago about the ********** ,inflaited amounts that the sanlam has imposed on my funeral policy ***1,they are still debit me theover inflated illigal amount even after having said it was their IT department at fault and they have fix the wrong debit amount ,on the 28 of feb i got debited again 650 instead of 325 ..clearly some one is collecting bonus for such ******** activity that sanlams seem to trive on .

All they knw i to send a person this emotionaless automated responsed email that are vague and do not adress one problem . sending such response you will never hear from them again until they are about to debit and find no money in my account.