TH
Thuli H
1 reviews | Active since Sept 2020
20 Jan 2025, 08:44
SANLAM APP AND WEBSITE FAIL TO HELP CLIENTS ON THE TWO POT SPLIT
For the past month I have been trying to claim my two pot split on the app and website but no success I upload all required documents but to my horrible experience it keeps on saying "submitting your files" for over 10 minutes before signing me out for inactivity, just pathetic how can such a huge financial institute fail us this way? I'm not impressed
Helpful (0)
Replies (3)0
Replies (3)
Sanlam's replyOfficial
20 Jan 2025, 08:49Good day Thuli
We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Life.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Life.
Regards
Sanlam Client Care
Sanlam's reply20 Jan 2025, 08:49
Official
Good day Thuli
We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Life.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Life.
Regards
Sanlam Client Care
Sanlam's replyOfficial
20 Jan 2025, 13:07This is to confirm that feedback was provided to you via email.
Regards
Sanlam Client Care
Regards
Sanlam Client Care
Sanlam's reply20 Jan 2025, 13:07
Official
This is to confirm that feedback was provided to you via email.
Regards
Sanlam Client Care
Regards
Sanlam Client Care
Sanlam's replyOfficial
20 Jan 2025, 13:07This is to confirm that feedback was provided to you via email.
Regards
Sanlam Client Care
Regards
Sanlam Client Care
Sanlam's reply20 Jan 2025, 13:07
Official
This is to confirm that feedback was provided to you via email.
Regards
Sanlam Client Care
Regards
Sanlam Client Care