WB
Wynand B

1 reviews | Active since Jun 2016

14 Jun 2016, 11:56

Sanlam Annuity bad service ref noRE: Ref ***

<p>Good day</p> <p>I am trying to change my beneficiary on my policy through email. I have reqeusted a beneficiary form which i filled in and signed. I have emailed it various times but i have recieved no reply that this beneficiary has been changed. I went into my secure services online. Still nothing has been done. I only recieved a ref number. Done the same with annuity at another company done in 48 hrs. </p>

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Replies (2)
Sanlam
Sanlam's reply14 Jun 2016, 14:30
Official

Dear Mr. Botha

We acknowledge receipt of your posting and will refer it to the relevant department for urgent attention.

Regards

Client Relations team

Sanlam
Sanlam's reply15 Jun 2016, 10:12
Official

Dear Mr Botha

We have been informed that Ms Lamm made contact with you and that this matter has been resolved.

Kind Regards

Client Relations