EB
Edwyn B

1 reviews | Active since Nov 2017

11 Aug 2025, 20:54

SANLAM and their Failure in Managing Complicated Estates

How SANLAM can exist as a Company is unexplainable Referring to SANLAM Trust and Estate Management 1. They Do NOT have a Call center where you get a proper CALL Number!! 2. If you do Get someone on the Phone their Ignorance is Stellar 3. If they do refer you to a Senior Manager and you Forward a Mail to the Manager THEY will IGNORE you like the Plague 4. The Problem Stems from an Estate that was closed in 2017 and Outstanding Shares That were Not included and DISPERSED in the Estate

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Replies (2)
Sanlam
Sanlam's reply12 Aug 2025, 07:47
Official
Good day Edwyn   
 We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Trust.
 
 Regards
 Sanlam Client Care 
Sanlam
Sanlam's reply12 Aug 2025, 10:04
Official
This is to confirm that you have been contacted.

Regards
Sanlam Client Care