LO
Lucas O

1 reviews | Active since Jan 2014

18 Dec 2024, 20:22

Sanlam allow employer to use contributions at low interest

I joined salam provident/pension fund through an employer. The website is so confusing, with 2 engineering degrees I could not understand the statements showing the contributions into the fund. After a retrenchment and asking for an email statement Sanlam showed that the employer made late payments for more than 5 months without notifying me. For anyone considering to join Sanlam, you have to be very careful as they don't disclose late payments and allow the employers to utilise the contributions at low interest to fund the operations. Even after taking the matter to the PFA, the matter was simply closed since I was paid out. Sanlam to today has never given me even an apology for not reporting the late contributions.

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Replies (2)
Sanlam
Sanlam's reply19 Dec 2024, 07:51
Official
Good day Lucas

We apologise for your service experience and have requested Sanlam Corporate to look into the matter for assistance.
 
Regards
Sanlam Client Care 
Sanlam
Sanlam's reply10 Jan 2025, 13:04
Official
Good afternoon Lucas

We have received feedback that Sanlam Corporate has been in touch with you and that the matter is receiving attention.

Regards
Sanlam Client Care