Sanlam

I've had a my policy at Sanlam for years. Last year I've requested that my beneficiaries must be amended and sent through all the details. I've received an email from Sanlam to confirm that my request was processed and the necessary changes were made. On 20 May I received my Benefit statement an no changes were made. I'm extremely upset about this. I've sent them an email on Monday 23rd of May with my request from last year and their confirmation to query this. I've had NO REPLY from them!!! POOR SERVICE!!! I consider cancelling my policy with them if this is not attended to. Mrs Davids ***