EC
Ella C
1 reviews | Active since Sept 2020
22 Sept 2020, 15:21
Sanlam
Ek sukkel al n maand om met n konsultant te gesels oor my polis. Ek dink hulle het het patetiese diens. Ek wil graag net weet as ek so sukkel om met iemand te prt hoe sal my mense nie na my dood sukkel nie. Hulle het van daai no reply mesg wat hulle stuir en da gebeur niks. So ja toe besluit ek ma as ek hulle op hellopeter sit sal iemand my dan s***el. Ma my eerlike opinie hullenis patetiese
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Replies (3)
Sanlam's replyOfficial
22 Sept 2020, 16:07Dear Ella
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further assistance.
Kind regards,
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further assistance.
Kind regards,
Sanlam Client Relations
Sanlam's reply22 Sept 2020, 16:07
Official
Dear Ella
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further assistance.
Kind regards,
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further assistance.
Kind regards,
Sanlam Client Relations
EC
Ella C's updateReviewer Update
22 Sept 2020, 17:24So how long does it take for you people to escalate my letters to the wright department. They kept on sending me no replay letters stating n date that they would call but they dont call.
EC
Ella C's update22 Sept 2020, 17:24
Reviewer Update
So how long does it take for you people to escalate my letters to the wright department. They kept on sending me no replay letters stating n date that they would call but they dont call.
Sanlam's replyOfficial
23 Sept 2020, 09:42Good day, Ella We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we encourage you to make direct contact with the relevant consultant.
RegardsSanlam Client Relations
RegardsSanlam Client Relations
Sanlam's reply23 Sept 2020, 09:42
Official
Good day, Ella We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we encourage you to make direct contact with the relevant consultant.
RegardsSanlam Client Relations
RegardsSanlam Client Relations