CA
Christa A
1 reviews | Active since Oct 2013
10 May 2022, 08:13
Sanlam
My husband is waiting for 2 months and 2 weeks for his provident fund pay out. Sanlam broker admits that it was passed the turn around time but never contact him as they promised. I am very dissapointed in Sanlam as we have a funeral cover and retirement cover with them. Will we also struggle with them in future.
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Replies (2)
Sanlam's replyOfficial
10 May 2022, 08:22Dear Christa
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
Sanlam's reply10 May 2022, 08:22
Official
Dear Christa
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
Sanlam's replyOfficial
10 May 2022, 13:20Dear Christa
We were informed that one of our consultants called but they were unable to get hold of you. They have sent an email confirming that they investigating further. They will keep you updated on the outcome.
Regards
Client Relations
We were informed that one of our consultants called but they were unable to get hold of you. They have sent an email confirming that they investigating further. They will keep you updated on the outcome.
Regards
Client Relations
Sanlam's reply10 May 2022, 13:20
Official
Dear Christa
We were informed that one of our consultants called but they were unable to get hold of you. They have sent an email confirming that they investigating further. They will keep you updated on the outcome.
Regards
Client Relations
We were informed that one of our consultants called but they were unable to get hold of you. They have sent an email confirming that they investigating further. They will keep you updated on the outcome.
Regards
Client Relations