JP
Johan P
1 reviews | Active since Oct 2014
31 Aug 2023, 14:44
Sanlam *******
Sanlam Gap cover has been charging me for family plan for 3 years at almost double the individual rate And I am a single person not a family And just we did contact you.. Yes and must have received it according to them as I want to pay double
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Replies (2)
Sanlam's replyOfficial
31 Aug 2023, 14:47 Good day Johan
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Gapcover.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Gapcover.
Regards
Sanlam Client Care
Sanlam's reply31 Aug 2023, 14:47
Official
Good day Johan
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Gapcover.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Gapcover.
Regards
Sanlam Client Care
Sanlam's replyOfficial
04 Sept 2023, 11:24Good morning Johan
We have received feedback that initial contact has been made with you and that you are being assisted.
Regards
Sanlam Client Care
We have received feedback that initial contact has been made with you and that you are being assisted.
Regards
Sanlam Client Care
Sanlam's reply04 Sept 2023, 11:24
Official
Good morning Johan
We have received feedback that initial contact has been made with you and that you are being assisted.
Regards
Sanlam Client Care
We have received feedback that initial contact has been made with you and that you are being assisted.
Regards
Sanlam Client Care