Sanlam *****

I'm writing this regarding my aunt that is being ****** by one of the employee who opened a police to her in the year 2015 she opened that policy then they added extra 3 people whom she doesn't know them and is not part of the family my aunt went to Polokwane branch after realising that she's paying lots of money she made a query then they just cancelled those people without giving my aunt refund for the whole years she was paying for the unknown 3 people since they promised to make a follow up and refund her they didn't pay back her that money and she's is stressing about that my aunt I'd number and name is Florah M Mamabolo id no *** and her cell phone number is ***may you please assist her please