SANLAM

I have notified SANLAM about the cancellation of my policy since i am struggling to pay my bond. The notice was sent on 17 May 2021 and i am still having a R1000.00 deduction on my salary advice despite them promising that the matter will be sorted in week time. Every time when i do a follow up they respond by saying it is still in progress and the estimated time for finalization is increased by two weeks. SANLAM does not assist in cases where they don't have anything to gain since i cancelled my policy a month after it was registered so i have a feeling they want to deduct my money and make profit first out of it then thats when they will consider cancelling and paying me back. I am so disappointed as SANLAM is a reputable company in SA and the world.