DN
Dillan N
1 reviews | Active since May 2026
10 Jun 2026, 15:35
Sanlam
Sanlam has been waiting me wait for a claim over a year now I have emailed them several times and communicated with them via watapp every time I email them they tell me I must wait 72hrs for a response an no1 gets back to me I emailed them over 40 times in 6months I sent a WhatsApp to them at 8 in the morning an I get a response at 5 stating they closed my claim will be going on for 2yrs now My job ended in 2025 June
Helpful (0)
Replies (9)0
Replies (9)Sanlam's replyOfficial
10 Jun 2026, 15:42Good day Dillan We are sorry to hear of your poor client service experience. Please respond to our private message. Regards
Sanlam Client Care
Sanlam Client Care
Sanlam's reply10 Jun 2026, 15:42
Official
Good day Dillan We are sorry to hear of your poor client service experience. Please respond to our private message. Regards
Sanlam Client Care
Sanlam Client Care
DN
Dillan N's updateReviewer Update
10 Jun 2026, 15:47No... no more private... People need to see the **** you guys are up to an for everyday this goes on I'll will publicly expose it my next step is contacting the reports an putting this on the news just watch me... There are people on this page sick an tired of this.. do you want us to come to the offices an start braking down things in order to get our claims done
DN
Dillan N's update10 Jun 2026, 15:47
Reviewer Update
No... no more private... People need to see the **** you guys are up to an for everyday this goes on I'll will publicly expose it my next step is contacting the reports an putting this on the news just watch me... There are people on this page sick an tired of this.. do you want us to come to the offices an start braking down things in order to get our claims done
DN
Dillan N's updateReviewer Update
11 Jun 2026, 11:24Hi there
I have sent emails and watsapps to you guys no response since the 08/05/2026 on the 10/06/2026 you guys said someone will call me no response, I have been waiting since June 2025 that's when I stopped working it's a year now an my claim is still not paid out, I will be taking this matter publicly now with all the info an communications with you guys, I will ensure that I take Sanlam to court, this is the reason people choose violence then only the government wakes up
I have sent emails and watsapps to you guys no response since the 08/05/2026 on the 10/06/2026 you guys said someone will call me no response, I have been waiting since June 2025 that's when I stopped working it's a year now an my claim is still not paid out, I will be taking this matter publicly now with all the info an communications with you guys, I will ensure that I take Sanlam to court, this is the reason people choose violence then only the government wakes up
DN
Dillan N's update11 Jun 2026, 11:24
Reviewer Update
Hi there
I have sent emails and watsapps to you guys no response since the 08/05/2026 on the 10/06/2026 you guys said someone will call me no response, I have been waiting since June 2025 that's when I stopped working it's a year now an my claim is still not paid out, I will be taking this matter publicly now with all the info an communications with you guys, I will ensure that I take Sanlam to court, this is the reason people choose violence then only the government wakes up
I have sent emails and watsapps to you guys no response since the 08/05/2026 on the 10/06/2026 you guys said someone will call me no response, I have been waiting since June 2025 that's when I stopped working it's a year now an my claim is still not paid out, I will be taking this matter publicly now with all the info an communications with you guys, I will ensure that I take Sanlam to court, this is the reason people choose violence then only the government wakes up
Sanlam's replyOfficial
11 Jun 2026, 12:56This is to confirm that you have been contacted via email. Please respond to the email for further assistance.
Regards
Sanlam Client Care
Regards
Sanlam Client Care
Sanlam's reply11 Jun 2026, 12:56
Official
This is to confirm that you have been contacted via email. Please respond to the email for further assistance.
Regards
Sanlam Client Care
Regards
Sanlam Client Care
DN
Dillan N's updateReviewer Update
11 Jun 2026, 16:08On the 08/06/2026 Sanlam sent me a email requesting for a confirmation at 15:04, I responded to they email on the 08/06/2026 at 15:47, I followed up with them on the 09/08/2026 at 08:29 an no response, on the same evening i followed up on the watsapp no response, on the 10/06/2026 I spoke to itumeleng on watsapp they confirmed the mail was received an forwarded to the right department on the same day Sanlam sent another email stating they have not gotten a response at this time I have already sent it 5 times with a confirmation stating the email was received, on the 11/06/2026 I spoke to Ziyanda they said they waiting for me to respond on the mail, after they told me that I responded saying but someone has said my email was received them they tell me no the mail was received, the same day I came on to hello Peter an someone by the name of Bongani responded stating he will assist me at 12:39, I responded to his email at 13:24 up till now 16:06 no one has gotten back to me.. I have contacted SABC as well as enca news this matter will be live broadcasted to the public on what is happening at Sanlam
DN
Dillan N's update11 Jun 2026, 16:08
Reviewer Update
On the 08/06/2026 Sanlam sent me a email requesting for a confirmation at 15:04, I responded to they email on the 08/06/2026 at 15:47, I followed up with them on the 09/08/2026 at 08:29 an no response, on the same evening i followed up on the watsapp no response, on the 10/06/2026 I spoke to itumeleng on watsapp they confirmed the mail was received an forwarded to the right department on the same day Sanlam sent another email stating they have not gotten a response at this time I have already sent it 5 times with a confirmation stating the email was received, on the 11/06/2026 I spoke to Ziyanda they said they waiting for me to respond on the mail, after they told me that I responded saying but someone has said my email was received them they tell me no the mail was received, the same day I came on to hello Peter an someone by the name of Bongani responded stating he will assist me at 12:39, I responded to his email at 13:24 up till now 16:06 no one has gotten back to me.. I have contacted SABC as well as enca news this matter will be live broadcasted to the public on what is happening at Sanlam
Sanlam's replyOfficial
11 Jun 2026, 17:46Hello Dillan
We have followed up with Sanlam Corporate for further assistance.
Regards
Sanlam Client Care
We have followed up with Sanlam Corporate for further assistance.
Regards
Sanlam Client Care
Sanlam's reply11 Jun 2026, 17:46
Official
Hello Dillan
We have followed up with Sanlam Corporate for further assistance.
Regards
Sanlam Client Care
We have followed up with Sanlam Corporate for further assistance.
Regards
Sanlam Client Care
DN
Dillan N's updateReviewer Update
17 Jun 2026, 09:49I have been waiting for feedback from Sanlam in regards to my claim and still no feedback I emailed an sent watsapps still nothing, now it says my I'd doesn't exist on watsapp an on the web page it has no info on my profile.. WHAT THE F U C K IS GOING ON I WANT FEEDBACK NOW!!!!!
DN
Dillan N's update17 Jun 2026, 09:49
Reviewer Update
I have been waiting for feedback from Sanlam in regards to my claim and still no feedback I emailed an sent watsapps still nothing, now it says my I'd doesn't exist on watsapp an on the web page it has no info on my profile.. WHAT THE F U C K IS GOING ON I WANT FEEDBACK NOW!!!!!
Sanlam's replyOfficial
17 Jun 2026, 12:08Good day Dillan,
We acknowledge your concerns and note that a consultant has been in contact with you and has been responding to your emails.
To ensure your matter is handled thoroughly and in line with the claims process, all further communication and feedback will be provided directly via email. We will therefore no longer be engaging on this platform regarding this matter.
Kind regards,
Sanlam Client Care
We acknowledge your concerns and note that a consultant has been in contact with you and has been responding to your emails.
To ensure your matter is handled thoroughly and in line with the claims process, all further communication and feedback will be provided directly via email. We will therefore no longer be engaging on this platform regarding this matter.
Kind regards,
Sanlam Client Care
Sanlam's reply17 Jun 2026, 12:08
Official
Good day Dillan,
We acknowledge your concerns and note that a consultant has been in contact with you and has been responding to your emails.
To ensure your matter is handled thoroughly and in line with the claims process, all further communication and feedback will be provided directly via email. We will therefore no longer be engaging on this platform regarding this matter.
Kind regards,
Sanlam Client Care
We acknowledge your concerns and note that a consultant has been in contact with you and has been responding to your emails.
To ensure your matter is handled thoroughly and in line with the claims process, all further communication and feedback will be provided directly via email. We will therefore no longer be engaging on this platform regarding this matter.
Kind regards,
Sanlam Client Care
DN
Dillan N's updateReviewer Update
17 Jun 2026, 12:51That doesn't answer my question why don't I have access to my portfolio... And if that's how you guys will treat people I will communicate with your through bigger platforms... Don't come an give me your attitude because you don't know how ugly this can get for you
DN
Dillan N's update17 Jun 2026, 12:51
Reviewer Update
That doesn't answer my question why don't I have access to my portfolio... And if that's how you guys will treat people I will communicate with your through bigger platforms... Don't come an give me your attitude because you don't know how ugly this can get for you
