Sanlam

Extremely disappointed and frustrated . Firstly I've been mislead by an agent at sanlam (Mandla nkosi). secondly i spoke to a consultant this morning in regards to an existing policy I have with them, he couldn't respond to my questions and had absolutely no clue about the policy I took so he decided to cut the call on me. I've also emailed sanlam sky and they still haven't responded. Is this how they treat their clients ☹️