LS
Lizwi S
1 reviews | Active since Oct 2019
07 Feb 2020, 12:55
Sanlam
Sanlam sky has let me down. I lodged a claim in and they told me it is going to take 1 to 5 working days.
When these five days were due, I called them they said payment was not made. Only after my call did they start saying, they are sending an email to the claims department
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Replies (2)
Sanlam's replyOfficial
07 Feb 2020, 13:21Good day, Lizwi
We are terribly sorry to hear of your experience. Please accept our apologies for the service you have received. We have escalated your matter to the responsible team for further investigation.
Kind regards,
Client Relations
We are terribly sorry to hear of your experience. Please accept our apologies for the service you have received. We have escalated your matter to the responsible team for further investigation.
Kind regards,
Client Relations
Sanlam's reply07 Feb 2020, 13:21
Official
Good day, Lizwi
We are terribly sorry to hear of your experience. Please accept our apologies for the service you have received. We have escalated your matter to the responsible team for further investigation.
Kind regards,
Client Relations
We are terribly sorry to hear of your experience. Please accept our apologies for the service you have received. We have escalated your matter to the responsible team for further investigation.
Kind regards,
Client Relations
Sanlam's replyOfficial
10 Feb 2020, 10:46Good day, Lizwi
We sincerely apologise for the service experience received. Due to the protection of your personal information. Our consultant has made contact with you to discuss the progress of your payment. Please feel free to contact the consultant directly should you have any further enquiries.
Kind regards,Client Relations
We sincerely apologise for the service experience received. Due to the protection of your personal information. Our consultant has made contact with you to discuss the progress of your payment. Please feel free to contact the consultant directly should you have any further enquiries.
Kind regards,Client Relations
Sanlam's reply10 Feb 2020, 10:46
Official
Good day, Lizwi
We sincerely apologise for the service experience received. Due to the protection of your personal information. Our consultant has made contact with you to discuss the progress of your payment. Please feel free to contact the consultant directly should you have any further enquiries.
Kind regards,Client Relations
We sincerely apologise for the service experience received. Due to the protection of your personal information. Our consultant has made contact with you to discuss the progress of your payment. Please feel free to contact the consultant directly should you have any further enquiries.
Kind regards,Client Relations