CM
Caroline M
1 reviews | Active since Dec 2023
22 Dec 2023, 12:31
Sanlam
I have cancelled my policy with Sanlam 4 months ago however today my account was debited without my consent/ approval again?? I have logged a complaint before to cancel the policy and was told that I won’t get any refund but got a cancellation letter??? Today my account was debited why when I no longer have any policies with you?? So I won’t get my money back for something that I didn’t authorise??? Come on this is ridiculous and not professional at all
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Replies (2)
Sanlam's replyOfficial
27 Dec 2023, 06:54Good morning Caroline
We are sorry to learn of your service experience and have arranged for urgent assistance from the responsible department.
Regards
Sanlam Client Care
We are sorry to learn of your service experience and have arranged for urgent assistance from the responsible department.
Regards
Sanlam Client Care
Sanlam's reply27 Dec 2023, 06:54
Official
Good morning Caroline
We are sorry to learn of your service experience and have arranged for urgent assistance from the responsible department.
Regards
Sanlam Client Care
We are sorry to learn of your service experience and have arranged for urgent assistance from the responsible department.
Regards
Sanlam Client Care
Sanlam's replyOfficial
27 Dec 2023, 13:54Good afternoon Caroline
We have received feedback that Sanlam Sky has sent you an email.
Regards
Sanlam Client Care
We have received feedback that Sanlam Sky has sent you an email.
Regards
Sanlam Client Care
Sanlam's reply27 Dec 2023, 13:54
Official
Good afternoon Caroline
We have received feedback that Sanlam Sky has sent you an email.
Regards
Sanlam Client Care
We have received feedback that Sanlam Sky has sent you an email.
Regards
Sanlam Client Care