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troyb T

1 reviews | Active since Mar 2014

15 Sept 2026, 10:11

Sanlam

I contact you over a month ago to reset my email and address or cancel it so I can reload it that I can access my policy had someone contact sente my policy but I still can't access my policy on the portal sanlam is really bad with back up service there really no follow up service now I know why I cancelled my product as there no care for there clients and then you can't even take Ur money such a ***** place

0
Replies (5)
Sanlam
Sanlam's reply15 Sept 2026, 10:22
Official
Good day troyb

We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Life.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply15 Sept 2026, 11:54
Official
Good morning, troyb

We have received feedback that Sanlam Life has reached out to you regarding this matter.

Regards
Sanlam Client Care
tT
troyb T's update15 Sept 2026, 12:29
Reviewer Update
Could some one contact me asap thank you prefer the person that phone me
earlier today
Sanlam
Sanlam's reply15 Sept 2026, 12:35
Official
Hello troyb

We have arranged for you to be contacted.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply15 Sept 2026, 12:59
Official
Hello troyb

This is just to confirm that you have been contacted and that we have arranged for a financial advisor to contact and assist you.

Regards
Sanlam Client Care