CG
Charl-Tammy Gouws
1 reviews | Active since Jan 2020
23 Jan 2020, 10:41
Sanlam 100% for bad service
Bad service is not a word to discribe this company..... Sanlam sent a duplicate irp5 to Sars for a payout of a policy. Do anyone know how to get them to rectify their mistake as I am now without any more ideas. You speak to the " team leaders" no joy!!!! You speak to their supervisor and still no joy. And by the way, this has been going on since September 2019. Now SARS wants the money from me . This is Sanlam Centurion next to the criecket stadium...Witch I also been to about 5 times to get this resolved. Pathetic will never deal with this organization again. And they are supposed to be the leaders in this industry my backside.
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Replies (5)
Sanlam's replyOfficial
23 Jan 2020, 11:11Good day, Charl-tammy
We acknowledge your complaint and have referred it to the relevant department for further assistance.
Kind regards,
Client Relations
We acknowledge your complaint and have referred it to the relevant department for further assistance.
Kind regards,
Client Relations
Sanlam's reply23 Jan 2020, 11:11
Official
Good day, Charl-tammy
We acknowledge your complaint and have referred it to the relevant department for further assistance.
Kind regards,
Client Relations
We acknowledge your complaint and have referred it to the relevant department for further assistance.
Kind regards,
Client Relations
CG
Charl-Tammy Gouws's updateReviewer Update
23 Jan 2020, 15:21A big thank you to Rachel and Louise for taking on this case to get is sorted.
CG
Charl-Tammy Gouws's update23 Jan 2020, 15:21
Reviewer Update
A big thank you to Rachel and Louise for taking on this case to get is sorted.
Sanlam's replyOfficial
23 Jan 2020, 15:38Good day, Charl-Tammy
We are glad to hear that the consultants are doing everything they can to assist you.
Kind regards,
Client Relations
We are glad to hear that the consultants are doing everything they can to assist you.
Kind regards,
Client Relations
Sanlam's reply23 Jan 2020, 15:38
Official
Good day, Charl-Tammy
We are glad to hear that the consultants are doing everything they can to assist you.
Kind regards,
Client Relations
We are glad to hear that the consultants are doing everything they can to assist you.
Kind regards,
Client Relations
CG
Charl-Tammy Gouws's updateReviewer Update
23 Jan 2020, 17:30A huge thank you to Louise Swanepoel and Rachael Naidoo for the speedy response and the sorting out of my problem in one day. Should have worked with you two ladies from the start you are stars!
CG
Charl-Tammy Gouws's update23 Jan 2020, 17:30
Reviewer Update
A huge thank you to Louise Swanepoel and Rachael Naidoo for the speedy response and the sorting out of my problem in one day. Should have worked with you two ladies from the start you are stars!
Sanlam's replyOfficial
24 Jan 2020, 07:56Good morning, Charl-Tammy
Thank you for taking the time to post this excellent review. We are glad to hear that your matter has been take care of efficiently. We will definitely pass on your feedback.
We hope you have a great day further.
Regards
Client Relations
Thank you for taking the time to post this excellent review. We are glad to hear that your matter has been take care of efficiently. We will definitely pass on your feedback.
We hope you have a great day further.
Regards
Client Relations
Sanlam's reply24 Jan 2020, 07:56
Official
Good morning, Charl-Tammy
Thank you for taking the time to post this excellent review. We are glad to hear that your matter has been take care of efficiently. We will definitely pass on your feedback.
We hope you have a great day further.
Regards
Client Relations
Thank you for taking the time to post this excellent review. We are glad to hear that your matter has been take care of efficiently. We will definitely pass on your feedback.
We hope you have a great day further.
Regards
Client Relations