LI
Lance I
1 reviews | Active since Apr 2019
12 Dec 2024, 17:01
Sanlam
I want to cancel a policy, but everytime I call Sanlam, I'm greated by a robot or an automated voice. I spent R50 on airtime because whenever I get through to an agent, the call drops and they dont get back to me. The whatsapp number is also useless. Send mevthe documents so that I can cancel the policy please.
Helpful (0)
Replies (2)0
Replies (2)
Sanlam's replyOfficial
12 Dec 2024, 17:10Good day Lance
We apologise for your service experience and have requested the Sanlam Sky department to look into the matter and contact you.
Regards
Sanlam Client Care
We apologise for your service experience and have requested the Sanlam Sky department to look into the matter and contact you.
Regards
Sanlam Client Care
Sanlam's reply12 Dec 2024, 17:10
Official
Good day Lance
We apologise for your service experience and have requested the Sanlam Sky department to look into the matter and contact you.
Regards
Sanlam Client Care
We apologise for your service experience and have requested the Sanlam Sky department to look into the matter and contact you.
Regards
Sanlam Client Care
Sanlam's replyOfficial
13 Dec 2024, 10:27Good day Lance
This is to confirm that feedback has been provided to you via email.
Regards
Sanlam Client Care
This is to confirm that feedback has been provided to you via email.
Regards
Sanlam Client Care
Sanlam's reply13 Dec 2024, 10:27
Official
Good day Lance
This is to confirm that feedback has been provided to you via email.
Regards
Sanlam Client Care
This is to confirm that feedback has been provided to you via email.
Regards
Sanlam Client Care