Sanlam ****

My name is Nothando. I have policies with Sanlam. So there is this policy that I joined over the phone, only to find that it's a repeat of what I have already join. So I took my time, my energy and money to go and visit the Durban branch to cancel these policies. But they are still deducting my money. I'm so disappointed and angry at the same time. I don't know what to do anymore.