SANKAM RCS SYSTEM FAILURE.

After paying into the request new banking details they cannot trace my payments. I keep getting rude call center agents telling me that I have not paid and even when I send proof they cannot get this issue resolved.

This is extremely frustrating as I have sent the proof and I was told that the name was incorrect. African Bank Business is too long and does not fit into the beneficiary field in my app. I made 1 payment at the end of September and they could not trace it. Now as instructed I paid again with the same result and I even get harassed on Saturday.

Despite efforts to assist, You have not paid & ur Sanlam Money Saver Credit Card ACC remain seriously Overdue. You in Breach of Contract. Pay R973 NOW to be able to buy.

This was today. They changed the details now it does not work and I am getting g my credit score downgraded. This is frankly disgusting that it has not been escalated and used let to personal with zero authority or access to resolve. RCS you should be ashamed