PG
Pumeza G
1 reviews | Active since Feb 2026
20 Feb 2026, 05:39
Sanalam won't pay
We have been waiting for a payment since the 14 of January 2026.. Sanalam has been giving us the run around telling us they are waiting for the manager to approve payment.. You mean to tell me as much of a big company Sanlam is they only have one manger who signs for payments??? Do the right thing Sanlam give us our mom's hard earned money!!!
Helpful (0)
Replies (6)0
Replies (6)
Sanlam's replyOfficial
20 Feb 2026, 08:07Good day Pumeza We are sorry to hear of your poor client service experience. Please respond to our private message. Regards
Sanlam Client Care
Sanlam Client Care
Sanlam's reply20 Feb 2026, 08:07
Official
Good day Pumeza We are sorry to hear of your poor client service experience. Please respond to our private message. Regards
Sanlam Client Care
Sanlam Client Care
Sanlam's replyOfficial
20 Feb 2026, 08:07Good day Pumeza Please provide your mom's ID number for us to trace a record. Regards
Sanlam Client Care
Sanlam Client Care
Sanlam's reply20 Feb 2026, 08:07
Official
Good day Pumeza Please provide your mom's ID number for us to trace a record. Regards
Sanlam Client Care
Sanlam Client Care
PG
Pumeza G's updateReviewer Update
20 Feb 2026, 08:10Please pay us our money Sanlam.. You called 3 weeks ago confirming bank details since then you have telling us you are waiting for the manager to approve our payment.. This is not fair at all
PG
Pumeza G's update20 Feb 2026, 08:10
Reviewer Update
Please pay us our money Sanlam.. You called 3 weeks ago confirming bank details since then you have telling us you are waiting for the manager to approve our payment.. This is not fair at all
PG
Pumeza G's updateReviewer Update
20 Feb 2026, 08:12***
PG
Pumeza G's update20 Feb 2026, 08:12
Reviewer Update
***
Sanlam's replyOfficial
20 Feb 2026, 08:24Thank you for the information. We have referred your complaint to Sanlam SKY.
Regards
Sanlam Client Care
Regards
Sanlam Client Care
Sanlam's reply20 Feb 2026, 08:24
Official
Thank you for the information. We have referred your complaint to Sanlam SKY.
Regards
Sanlam Client Care
Regards
Sanlam Client Care
Sanlam's replyOfficial
20 Feb 2026, 10:18This is to confirm that feedback has been provided to you via email.
Regards
Sanlam Client Care
Regards
Sanlam Client Care
Sanlam's reply20 Feb 2026, 10:18
Official
This is to confirm that feedback has been provided to you via email.
Regards
Sanlam Client Care
Regards
Sanlam Client Care