BK
Busisiwe K

1 reviews | Active since Aug 2020

06 Dec 2021, 21:25

Salam policy not happy with them

Hi my name is Busisiwe kubheka i had a funeral policy with sanlam i join it under Edcon so last year September before it was liquidated i personal went to sanlam and them that since edcon is no more wat is going to happen to our funeral policy they told us that they will inquire and come back to us as we wanted to countie with our primuem its been one year now with no reply or anything please assist hellopeter..

Regards Busisiwe kubheka

0
Replies (2)
Sanlam
Sanlam's reply06 Dec 2021, 21:26
Official
Dear Busisiwe

We acknowledge your complaint. Your matter was escalated to the relevant department for further investigation.

Regards
Sanlam Client Relations 
Sanlam
Sanlam's reply07 Dec 2021, 14:13
Official
Dear Busisiwe

We were informed that one of our consultants contacted you to advise that they are investigating. They will provide you with further feedback. 

Regards
Sanlam Client Relations