JT
Jerry T

1 reviews | Active since Dec 2015

04 May 2026, 18:53

Salam listing for R539?? Blacklist without notice and no reason!!!

I formally dispute the adverse credit listing recorded against my name by Sanlam for an alleged amount of R539.

I was declined a credit facility increase at ABSA due to this listing, which has negatively affected my financial standing. I have never received any prior notice or communication regarding this alleged debt, which is a direct violation of the National Credit Act and POPIA.

Upon contacting your loan department, your consultant was unable to locate any record of this debt, raising serious concerns about the accuracy and legality of the listing.

I require the following within 7 (seven) days:

Written proof of the alleged debt (agreement and statement)

Evidence of prior notice before listing

If valid, full payment details and reference so I can settle immediately

Immediate removal of the listing if proof cannot be provided or once payment is made

Failure to resolve this matter will result in escalation to the National Credit Regulator and Credit Ombud, and I reserve my right to pursue legal action for damages.

Kindly treat this matter as urgent and respond in writing.

0
Replies (4)
Sanlam
Sanlam's reply05 May 2026, 07:00
Official
Good morning, Jerry

We are sorry to learn of your negative experience and have escalated the matter to Sanlam Personal Loans for their assistance.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply12 May 2026, 13:18
Official
Good afternoon, Jerry

We have received feedback that you are being assisted.

Regards
Sanlam Client Care
JT
Jerry T's update22 May 2026, 16:37
Reviewer Update
Assisted where because none of you guys bothered to contact me or given any update whatsoever which is so disgusting for a big business like this!!!
Sanlam
Sanlam's reply22 May 2026, 17:05
Official
Good day, Jerry

At the time of our previous reply under this review, we were informed that Sanlam Personal Loans had sent you an update on the matter.

We are however attending to the matter under your latest Hellopeter review and have now also responded to the reply you posted under that review today.

Regards
Sanlam Client Care