BS
Basani S
1 reviews | Active since Dec 2023
08 Jul 2024, 22:09
SAFRICAN NOT A RELIABLE INSURANCE COMPANY
My Father has been a policy holder of Safrican for a long time and my mother passed away last week , a claim was made on Thursday 4th July 2024 and even now this insurance company has not paid out the claim nor is the insurance company communicating with my father who is a pensioner and just lost his wife, We dont even know if the claim will be paid or not and we already buried my mother. VERY BAD INSURANCE COMPANY
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Sanlam's replyOfficial
09 Jul 2024, 15:09Dear Sir/ Madam
Thank you for your e-mail/letter. Please note that this is an automated acknowledgement of receipt to which you need not respond to.
It is important to us that your complaint receives personal attention. Therefore you will receive the details of the person who will be investigating your complaint within the next 24 hours.
Kind regards.
Safrican Complaints department
Thank you for your e-mail/letter. Please note that this is an automated acknowledgement of receipt to which you need not respond to.
It is important to us that your complaint receives personal attention. Therefore you will receive the details of the person who will be investigating your complaint within the next 24 hours.
Kind regards.
Safrican Complaints department
Sanlam's reply09 Jul 2024, 15:09
Official
Dear Sir/ Madam
Thank you for your e-mail/letter. Please note that this is an automated acknowledgement of receipt to which you need not respond to.
It is important to us that your complaint receives personal attention. Therefore you will receive the details of the person who will be investigating your complaint within the next 24 hours.
Kind regards.
Safrican Complaints department
Thank you for your e-mail/letter. Please note that this is an automated acknowledgement of receipt to which you need not respond to.
It is important to us that your complaint receives personal attention. Therefore you will receive the details of the person who will be investigating your complaint within the next 24 hours.
Kind regards.
Safrican Complaints department