pK
pule K

1 reviews | Active since Mar 2016

11 Aug 2020, 08:44

Safrican insurances company a *****

My policy number for safrican is :*** and the scheme number :S015843,They are a bunch of ****** who are content in taking poor poeple hard earn money and look the other way when they supposed to deliver,we have put a claim with them for funeral claim till today we still have to see a cent of that claim.after 7 years of religiously paying for funeral cover, Safrican said the claim will be sorted in 48 hours it's been 6 days now we had to make more debts just so that we can get the funeral behinds us after realising that they are not forthcoming ,in that 6 days of waiting they dnt even update us on where the hold up or issue that are delaying the payment . Safrican has exposed us to the horrors of these **********,bogus and ******* insurances going about claiming our monies with no intention to pay claims in times of needs. Please helo Peter can you help us get our monies back.

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Replies (2)
pK
pule K's update11 Aug 2020, 08:46
Reviewer Update
Contact me on ***
Sanlam
Sanlam's reply17 Aug 2020, 12:16
Official
Good afternoon Pule. Thank you for bringing this matter to our attention. We apologise for the poor service you have received from us. This is not in keeping with the standard service that we at Safrican pride ourselves in. Thank you for providing us with your ID number, policy details and contact number. We have sent your query to the relevant team and it will be prioritised. In the meantime, please know that we value your support.
Kind Regards,
Safrican Team