Safrican insurance

Safrican insurance one of the worst insurance I've came across. The agents have "I don't care altitude. Customer service is really disgusting. I lost my mom that I had covered on the policy I took with them .I sent them 8 emails to be exact no one rep****. I called the yesterday to cancel I don't think there should be a notice to cancel a disgusting funeral policy boom to my shocking suprise my account was debited. I know no one will get back to me I regret ever taking this policy I should have stick with my avbob