MT
Manteng T
1 reviews | Active since Nov 2023
26 Dec 2023, 13:10
Safrican
Here i am yet again complaining about Safrican.After i wrote my review they assigned Salaminah to handle my case. On the 14 of December she told me to wait until the 21 December in hopes that i will receive my money. When it finally reached the 21 of December she starts telling that she is waiting for the Collection Departments response. I have noticed a pattern with these people as when it it time to pay me back they come up with petty excuses. I honestly don't know what to do anymore, how long is it going to take to bring back my money i am fed up with them all this fighting is exausting and depressing.Bring back my money that is all i am asking for.
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Replies (1)Sanlam's replyOfficial
28 Dec 2023, 07:53 Dear Sir/ Madam
Thank you for your e-mail/letter. Please note that this is an automated acknowledgement of receipt to which you need not respond to.
It is important to us that your complaint receives personal attention. Therefore you will receive the details of the person who will be investigating your complaint within the next 24 hours.
Kind regards.
Safrican Complaints department
Thank you for your e-mail/letter. Please note that this is an automated acknowledgement of receipt to which you need not respond to.
It is important to us that your complaint receives personal attention. Therefore you will receive the details of the person who will be investigating your complaint within the next 24 hours.
Kind regards.
Safrican Complaints department
Sanlam's reply28 Dec 2023, 07:53
Official
Dear Sir/ Madam
Thank you for your e-mail/letter. Please note that this is an automated acknowledgement of receipt to which you need not respond to.
It is important to us that your complaint receives personal attention. Therefore you will receive the details of the person who will be investigating your complaint within the next 24 hours.
Kind regards.
Safrican Complaints department
Thank you for your e-mail/letter. Please note that this is an automated acknowledgement of receipt to which you need not respond to.
It is important to us that your complaint receives personal attention. Therefore you will receive the details of the person who will be investigating your complaint within the next 24 hours.
Kind regards.
Safrican Complaints department
