Safrican

I was dealing with two different people at safrican namely Oliver Hlubi and Lawrence Mmutle. Their sevice are very bad as they promised now for almost a month to refund me because they did not make changes to my funeral policy. When I was retrenched i had to supply banking details as this was deducted from my salary only to discover that all the details on my policy were incorrect. I made changes in January but they did not even update my policy. My address, names and surname of extended family were incorrect and the person that i added was not even added to the policy. After I sent numerous emails with proof of email that was sent in January they managed to get it right. Yesterday they promised that they payment was done after they again requested an id copy. I sent it to them just to discover that they were busy with another client. When Oliver forwarded the email to Lawrence he cc me in but it was all the document of the other client. That is supposed to be confidential. This is really not a company to support. I had a claim before with no problems but i think the staff that are now dealing with the admin need training because they are all ***********. Please do not join Safrican at all