VM
Vutomi M

1 reviews | Active since Oct 2018

19 Aug 2024, 13:19

******s fools want me to eat my dead father

I have a funeral policy under written by you heartless fools, when I took out the policy I was told ku if any of my dependents were to pass away and the cause of death is natural, I will be covered before I finished the 6month waiting period if I can prove that, that I have covered that person somewhere else, and that particular policy is older than 6 months. Now this fools are telling me that they meant that I should have cancelled my other policy and stayed only with their policy. Now must I eat my father cause I am not able to burry him. I took their stupid policy cause they said that I will be cover. Now I am left high and dry, I can’t burry my dad with dignity simply because of them.. I know if I was white none of this nonsense would be happening this people would have done the right thing. So to them black people are dogs.

0
Replies (6)
Sanlam
Sanlam's reply19 Aug 2024, 13:46
Official
Good day Vutomi
 
Our sincere condolences with your loss.
 
We are also sorry to learn of your service experience.
 
We will be sending you a Private reply.
 
Regards
Sanlam Client Care
Sanlam
Sanlam's reply21 Aug 2024, 14:25
Official
Good day Vutomi

We have escalated your complaint to Sanlam SKY.
 
 Regards
 Sanlam Client Care 
Sanlam
Sanlam's reply22 Aug 2024, 09:44
Official
Good day Vutomi 

This is to confirm that Sanlam SKY has acknowledged your complaint via email. Please respond to the email for further assistance.

Regards
Sanlam Client Care 
VM
Vutomi M's update25 Aug 2024, 19:02
Reviewer Update
Good day

The policy that I took covers for R30000 but now to my surprise I am being paid 20 000, how did you people get to that? Why was I not informed that you people are ****** and ****mers, it’s sad that you are using the Z.C.C trade name (kganya) just to fools us into thinking that we can trust you since it’s a church thing. You are dragging the church name in the mud. My husband also Rudolph Matsie *** is facing the same challenge, we have not been able to burry my father with dignity, and now 2 whole weeks have passed with no payments all we are getting is stories after stories. When I finally receive a payment almost 50% of my cover is not paid. So must we go sell our bodies so we can pay back the people who loaned us money for the burial or we must dig up our father and eat him? Stop tarnishing our church’s name by doing ******** activity while hiding behind the ⭐️. Pay us what is due to us, my dad need to rest in peace.
Sanlam
Sanlam's reply26 Aug 2024, 07:15
Official
Good morning Vutomi

We have arranged for Sanlam Sky to investigate the matter and contact you.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply26 Aug 2024, 11:15
Official
Hello Vutomi

We have received feedback that Sanlam Sky has sent you an email.

Regards
Sanlam Client Care