KN
Kabelo N
1 reviews | Active since Aug 2015
07 Aug 2024, 09:29
S
Awaiting feedback on my Sanlam icover funeral claim status. Call centers take forever to respond, chatbot is also not helpful. I would like to know whether the claim has been approved or declined so that I know how to move on with the funeral arrangements please.
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Replies (2)
Sanlam's replyOfficial
07 Aug 2024, 09:55Good day Kabelo
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam SKY.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam SKY.
Regards
Sanlam Client Care
Sanlam's reply07 Aug 2024, 09:55
Official
Good day Kabelo
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam SKY.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam SKY.
Regards
Sanlam Client Care
Sanlam's replyOfficial
07 Aug 2024, 12:18This is to confirm that Sanlam SKY has acknowledged your complaint via email.
RegardsSanlam Client Care
RegardsSanlam Client Care
Sanlam's reply07 Aug 2024, 12:18
Official
This is to confirm that Sanlam SKY has acknowledged your complaint via email.
RegardsSanlam Client Care
RegardsSanlam Client Care