Rude, Not Helpful. Just plain pathetic.

As everyone who has a provident fund or pension fund knows about the two pot system. I have been trying to access my two pot system with Salam Umbrella fund with no success. If you try to phone them there is no answer now for the last month. If you go to the branch they tell you that they cannot help you.

It pains me to think how my child is going to access the money the day I should pass on.

Sanlam Umbrella fund is the most pathetic branch of this institution.