PZ
Pam Z

1 reviews | Active since Nov 2012

05 Sept 2017, 07:04

Robyn Lamm you're the best

After the worst service by sanlam CC staff that left me with a negative assumption towards Sanlam as the business whereby I almost cancelled both my policies was it nor the way Robyn Lamm handles and adressed this query I could have cancelled. Robyn is most efficient, professional and values client. I appreciate every effort made to resolve and address this issue and the professional and respectful manner you handled it. THANK YOU VERY MUCH ROBYN LAMM as I'm still Sanlam client because of you.

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Replies (1)
Sanlam
Sanlam's reply05 Sept 2017, 07:23
Official

We acknowledge your positive posting, and thank you for that. This has been escalated to management of Robyn to personally discuss this with her, and to also inform her colleague's of this positive feedback, so that they could in future also strive to accomplish such.

Regards

Client Relations