KL
Kate L
1 reviews | Active since Jul 2019
26 May 2020, 18:53
Robbing pensioners of their money
Assupol ******** pensioners of their money. You have been deducting my Grandmothers money for over a year, after she requested to cancel her policy as the independent passed away 2 months after commencement of the policy. Why are you robbing pensioners??
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Replies (2)
Sanlam's replyOfficial
27 May 2020, 07:19Dear Kate, thank you for informing us about this. We will be in direct communication with by e-mail to obtain the necessary detail and information to resolve this matter. Proudly Serving, Assupol Complaints Manager
Sanlam's reply27 May 2020, 07:19
Official
Dear Kate, thank you for informing us about this. We will be in direct communication with by e-mail to obtain the necessary detail and information to resolve this matter. Proudly Serving, Assupol Complaints Manager
Sanlam's replyOfficial
27 May 2020, 07:25Good Morning Kate, please provide us with your correct e-mail address or contact number. We could not deliver an e-mail to the e-mail address you provided to us. We also need your grandmother's policy number or ID number and cell phone number to investigate and resolve the matter. Thank you.
Sanlam's reply27 May 2020, 07:25
Official
Good Morning Kate, please provide us with your correct e-mail address or contact number. We could not deliver an e-mail to the e-mail address you provided to us. We also need your grandmother's policy number or ID number and cell phone number to investigate and resolve the matter. Thank you.