Review Special Requests

Item: Sanlam
Rating: 3
Author: Siyasanga M

I’d like to ask Sanlam to review my special request submissions that I sent so as to avoid doing this again and waiting for almost 2 months for a response like it has been in the past. Ref ***1 & ***7

Helpful (0)

Replies (5)

Sanlam's replyOfficial

11 Mar 2024, 11:24

Good day Siyasanga
We are sorry to hear of your poor client service experience. Please respond to our private message.

Regards
Sanlam Client Care

Sanlam's reply11 Mar 2024, 11:24

Official

Good day Siyasanga
We are sorry to hear of your poor client service experience. Please respond to our private message.

Regards
Sanlam Client Care

Sanlam's replyOfficial

11 Mar 2024, 11:41

Thank you for confirming. We have referred your complaint to the relevant department.

Regards
Sanlam Client Care

Sanlam's reply11 Mar 2024, 11:41

Official

Thank you for confirming. We have referred your complaint to the relevant department.

Regards
Sanlam Client Care

Sanlam's replyOfficial

11 Mar 2024, 13:48

This is to confirm that your complaint has been acknowledged via email. Sanlam Corporate will be assisting you further.

Regards
Sanlam Client Care

Sanlam's reply11 Mar 2024, 13:48

Official

This is to confirm that your complaint has been acknowledged via email. Sanlam Corporate will be assisting you further.

Regards
Sanlam Client Care

Siyasanga M's updateReviewer Update

14 Mar 2024, 06:04

I was promised feedback by Wednesday and it didn’t come. Some things never change.

Siyasanga M's update14 Mar 2024, 06:04

Reviewer Update

I was promised feedback by Wednesday and it didn’t come. Some things never change.

Sanlam's replyOfficial

14 Mar 2024, 07:41

Good day Siyasanga

We are following up with the relevant department to provide you with feedback.

Regards
Sanlam Client Care

Sanlam's reply14 Mar 2024, 07:41

Official

Good day Siyasanga

We are following up with the relevant department to provide you with feedback.

Regards
Sanlam Client Care