Retirment Annuity

Item: Sanlam
Rating: 1
Author: Dikapi M

My mother passed on and her annuity clearly states we are supposed to get what is left on her pension sanlam does not what to give us a detailed statement of account they dont want to pay out what is left. They keep giving us the runaround wish my mom stayed with Nedbank sanlam is the worst their service is filth.

Helpful (0)

Replies (4)

Sanlam's replyOfficial

19 Sept 2025, 09:27

Good day Dikapi We are sorry to hear of your poor client service experience. Please respond to our private message. Regards
Sanlam Client Care

Best regards,

Sanlam's reply19 Sept 2025, 09:27

Official

Good day Dikapi We are sorry to hear of your poor client service experience. Please respond to our private message. Regards
Sanlam Client Care

Best regards,

Sanlam's replyOfficial

19 Sept 2025, 09:29

Good day Dikapi We are sorry to hear of your loss. Please provide your mother's ID number in order for us to trace a record. Regards
Sanlam Client Care

Best regards,

Sanlam's reply19 Sept 2025, 09:29

Official

Good day Dikapi We are sorry to hear of your loss. Please provide your mother's ID number in order for us to trace a record. Regards
Sanlam Client Care

Best regards,

Dikapi M's updateReviewer Update

19 Sept 2025, 10:22

My lawyers will send a response because the response we keep getting is not satisfactory and also doesn't make sense. I will be in touch.

Dikapi M's update19 Sept 2025, 10:22

Reviewer Update

My lawyers will send a response because the response we keep getting is not satisfactory and also doesn't make sense. I will be in touch.

Sanlam's replyOfficial

19 Sept 2025, 10:39

Good day Dikapi

Thank you for confirming. Regards
Sanlam Client Care

Best regards,

Sanlam's reply19 Sept 2025, 10:39

Official

Good day Dikapi

Thank you for confirming. Regards
Sanlam Client Care

Best regards,