YG
Yule G
1 reviews | Active since Nov 2023
14 Nov 2023, 12:19
Retirement annuity claim
I am not happy with Sanlam Sky's service. I'm from Kimberley and my wife is struggling for almost 3 months with a claim. Her brother left as beneficiary for a retirement annuity when he passed on. They give us the run around with multiple affidavits to get and we got everything they asked for and yet they don't come back to or follow through.
Please my nr is *** Contact me so we can resolve this matter as she doesn't have to visit their office in Kimerley George street almost every week..
Helpful (0)
Replies (8)0
Replies (8)
Sanlam's replyOfficial
14 Nov 2023, 12:57Good day Yule
We apologise for your wife's service experience and will be sending you a Private reply.
Regards
Sanlam Client Care
We apologise for your wife's service experience and will be sending you a Private reply.
Regards
Sanlam Client Care
Sanlam's reply14 Nov 2023, 12:57
Official
Good day Yule
We apologise for your wife's service experience and will be sending you a Private reply.
Regards
Sanlam Client Care
We apologise for your wife's service experience and will be sending you a Private reply.
Regards
Sanlam Client Care
Sanlam's replyOfficial
14 Nov 2023, 14:15It is our pleasure, Yule.
Regards
Sanlam Client Care
Regards
Sanlam Client Care
Sanlam's reply14 Nov 2023, 14:15
Official
It is our pleasure, Yule.
Regards
Sanlam Client Care
Regards
Sanlam Client Care
Sanlam's replyOfficial
15 Nov 2023, 14:41Hello Yule
We have received feedback from Sanlam Sky that they have sent you an email.
Regards
Sanlam Client Care
We have received feedback from Sanlam Sky that they have sent you an email.
Regards
Sanlam Client Care
Sanlam's reply15 Nov 2023, 14:41
Official
Hello Yule
We have received feedback from Sanlam Sky that they have sent you an email.
Regards
Sanlam Client Care
We have received feedback from Sanlam Sky that they have sent you an email.
Regards
Sanlam Client Care
YG
Yule G's updateReviewer Update
15 Nov 2023, 14:45Can U please ask that we have a name & surname of the person who is following up on the policy because no one is taking responsibility than we have to explain to a new person from scratch the whole story.. I haven't received an email!
YG
Yule G's update15 Nov 2023, 14:45
Reviewer Update
Can U please ask that we have a name & surname of the person who is following up on the policy because no one is taking responsibility than we have to explain to a new person from scratch the whole story.. I haven't received an email!
Sanlam's replyOfficial
15 Nov 2023, 15:24Hello Yule
We have relayed your message and request to Sanlam Sky.
Regards
Sanlam Client Care
We have relayed your message and request to Sanlam Sky.
Regards
Sanlam Client Care
Sanlam's reply15 Nov 2023, 15:24
Official
Hello Yule
We have relayed your message and request to Sanlam Sky.
Regards
Sanlam Client Care
We have relayed your message and request to Sanlam Sky.
Regards
Sanlam Client Care
YG
Yule G's updateReviewer Update
15 Nov 2023, 15:38Hence I'm asking is there someone that can take responsibility because Peter is sending U to Paul but no one is accountable because we dealing with John Doe & Jane Doe...
YG
Yule G's update15 Nov 2023, 15:38
Reviewer Update
Hence I'm asking is there someone that can take responsibility because Peter is sending U to Paul but no one is accountable because we dealing with John Doe & Jane Doe...
Sanlam's replyOfficial
15 Nov 2023, 15:52Hello Yule
Sanlam Sky will provide you with the details of the person responsible for assisting you with this matter.
Regards
Sanlam Client Care
Sanlam Sky will provide you with the details of the person responsible for assisting you with this matter.
Regards
Sanlam Client Care
Sanlam's reply15 Nov 2023, 15:52
Official
Hello Yule
Sanlam Sky will provide you with the details of the person responsible for assisting you with this matter.
Regards
Sanlam Client Care
Sanlam Sky will provide you with the details of the person responsible for assisting you with this matter.
Regards
Sanlam Client Care
Sanlam's replyOfficial
16 Nov 2023, 13:16Hello Yule
Sanlam Sky tried to call you.
When they were not able to speak to you, they sent you another email.
Regards
Sanlam Client Care
Sanlam Sky tried to call you.
When they were not able to speak to you, they sent you another email.
Regards
Sanlam Client Care
Sanlam's reply16 Nov 2023, 13:16
Official
Hello Yule
Sanlam Sky tried to call you.
When they were not able to speak to you, they sent you another email.
Regards
Sanlam Client Care
Sanlam Sky tried to call you.
When they were not able to speak to you, they sent you another email.
Regards
Sanlam Client Care