BW
Brett W

1 reviews | Active since Nov 2017

21 Feb 2023, 06:53

Repeatedly not honoring no spam request.

<div>I have been requesting for months now that you stop sending me marketing emails, via my broker, via facebook,and in January via email - which you ignored, and I had to follow up again last week. (***/***)

Just this morning - after being told on different platforms as far back as December that I won't receive marketing material - I have once again received the same marketting?

"Adam, get more with your Sanlam Wealth Bonus Lifestyle benefits"

I literally cancelled with Discovery Health this month for continual spam without stopping on request - is Sanlam next?</div>

0
Replies (3)
Sanlam
Sanlam's reply24 Feb 2023, 14:39
Official
Good day Brett

We apologise for the late reply.  We have however been able to trace your complaint that has already been handled by a complaint specialist.

Regards
Sanlam Client Care
BW
Brett W's update24 Feb 2023, 14:42
Reviewer Update
Yes, thank you - finally addressed, 4th time lucky
Sanlam
Sanlam's reply24 Feb 2023, 15:36
Official
Thanks Brett

We hope you have a great weekend.

Regards
Sanlam Client Care