Relief through the FSB/Ombudsman Process

<p>Thank you.</p> <p>Although there is an Ombudsman process, the FSB has informed me that Sanlam Investments/Private Wealth have responded with a statement of account and list of accounts for the last 5 years as requested through the identity theft concern that became clearer through Old Mutual and Nedbank.</p> <p>You do need to clear the block related to my account, please can you look at the Mimecast issue so we can return to normality and so that my pensioner aged parents are not prejudiced in terms of the risk of *****, etc.</p> <p>Thank you for responding to the FSB.</p> <p>I am available to provide you with detail via the telephone.</p>