RS
Ronel S

1 reviews | Active since Oct 2018

04 Oct 2018, 06:46

Regret joining Sanlam Reality

Pathetic client service at Sanlam Reality. One of my worst decisions. Regret joining. They do not respond to online complaints. They respond to emails by not reading or investigating. Took my money and it is a struggle to get it back. Will never do business with them again!!!!!!!!!!

0
Replies (3)
Sanlam
Sanlam's reply04 Oct 2018, 06:50
Official

Dear Ronel

We acknowledge receipt of your complaint and will urgently investigate.

Kind regards

Client Relations

Sanlam
Sanlam's reply04 Oct 2018, 06:50
Official

Dear Ronel

We acknowledge receipt of your complaint and will urgently investigate.

Kind regards

Client Relations

Sanlam
Sanlam's reply12 Oct 2018, 11:58
Official

Dear Ronel

Thank you for bringing this matter to our attention . a Consultant from our Relaity department confirmed that they were unsuccessful in their attempt to get hold of you telephonically.

The investigation was finalised and you will receive detailed feedback from them via e-mail.

Kind regards,

Client Relations