DS
Dr S
1 reviews | Active since Nov 2017
04 Mar 2021, 21:22
refusal to issue policy doc copy SAFRICAN INSURANCE
safrican refuses to email me my policy doc as requested by myself. they say there s a unpaid debit order....wht the hell!!! whts policy doc got anything to do with payment? even worse the alleged DO is paid..but thts besides the point
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Sanlam's replyOfficial
05 Mar 2021, 10:13Good morning Obed. Thank you for bringing this matter to our attention. We apologise for the poor service you have received from us. This is not in keeping with the standard service that we at Safrican pride ourselves in. We have sent your query to the relevant team and it will be prioritised. In the meantime, please know that we value your support.Kind Regards,Safrican Team
Sanlam's reply05 Mar 2021, 10:13
Official
Good morning Obed. Thank you for bringing this matter to our attention. We apologise for the poor service you have received from us. This is not in keeping with the standard service that we at Safrican pride ourselves in. We have sent your query to the relevant team and it will be prioritised. In the meantime, please know that we value your support.Kind Regards,Safrican Team