DL
Doctor L

1 reviews | Active since Sept 2024

01 Sept 2024, 18:20

Refund of the overpaid pension benefits

After my divorce with 30% for the non member on the 23/1/2023,I requested balance of the benefit funds to which I received. The claim against my benefits was lodged after a year which interests is to acrue for my benefits but fund failed to adhere to my request to overpay the non member to my disadvantage. She has been unjustly enriched. My ID number ***, Mhlupheki Doctor Luthango, I worked for the Road Accident Fund. Regards Mr MD Luthango ***

0
Replies (2)
Sanlam
Sanlam's reply02 Sept 2024, 07:35
Official
Good day Doctor  
 
 We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Corporate.
 
 Regards
 Sanlam Client Care 
Sanlam
Sanlam's reply04 Sept 2024, 09:09
Official
Good day Doctor

This is to confirm that Sanlam Corporate has acknowledged your complaint via email and will be assisting you further.
 
 Regards
 Sanlam Client Care